Privacy policy

Welcome to GeneCosmo! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or interact with us online or offline.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, shipping and billing address

Account Details: Username, password, and preferences if you create an account

Payment Information: Credit/debit card details or other payment methods (processed securely via third-party providers)

2.  How We Use Your Information

We use your data to:

Process orders and deliver products

Provide customer support and respond to inquiries

Personalize your experience and skincare recommendations

Send promotional emails and updates (you can opt out anytime)

Improve our website, products, and marketing strategies

Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share it with:

Service Providers: Payment processors, shipping partners, and marketing platforms

Legal Authorities: If required by law or to protect our rights

Business Transfers: In case of a merger, acquisition, or asset sale

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

5. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data

Withdraw consent for marketing communications

Request data portability.

7. Children’s Privacy

Our products and website are not intended for children under 13. We do not knowingly collect data from minors.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.